Mastering Guest Profile Management: Editing Warranty Information

About Course

Course Title: Mastering Guest Profile Management: Editing Warranty Information for HearBest Guest Relations Managers

Module Summary:

This training module discusses editing warranty information for hearing aids after a sale – a life changed.
It involves checking the purchase agreement and verifying information such as speaker length and dome size.
For a top-tier purchase, it includes a four-year in-house warranty.
The left hearing aid has specific details: 385 speaker length and 8mm double vent domes.
The warranty period is calculated from the fit date, extending to 2028.
The right hearing aid has a different speaker length but the same dome size as the left.
Entering this information assists with cleaning checks and other services.
It’s crucial to call the manufacturer to establish the warranty with them.
The fit date plus the warranty years is used for warranty expiration, providing cushion time for service.
The process ensures that all necessary information is available for future checks and warranty claims.

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